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Rental and Utilities Assistance in Lake County, Indiana: Instructions for Indiana Emergency Rental Assistance

This guide is to help provide information on various locations that offer rental and utilities assistance at particular times of the year. As the library obtains more information, this guide will be updated.

Indiana Emergency Rental Assistance Instructions

Instructions for when a person needs someone to fill out Emergency Rental Assistance on their behalf. This process can be done over the phone at their home.  It does require a working email address. 

  • Call 211 

    • Press: 2 English or 3 for Spanish

  • Enter their zip code (East Chicago would be 46312)

  • Press 4: this is the extension for Emergency Rental Assistance

  • They will be connected to a live person.

    • They will need to inform the person that they want to apply for assistance over the phone. 

    • (Again they will have to have a working email address and password) This is how Indianahousingnow.org will communicate with them.

  • The person they speak with, will also help them set up a username and password for Indianahousingnow.org.

    • This is where they will login and upload all documents that are needed to apply.